Cancellation & Refund

Merchant business' return and cancellation policy must be made available to customers on website and they have to agree to its terms during the order process.

Cancellation, Returne and Refund Policy
Order once placed is binding on the customer; however there are certain conditions under which we accept the cancellation or return of items. The customer may return artwork purchased at Abhasee within a period of 7 (seven) days after delivery. Any artwork returned must be delivered to Abhasee in their original packaging and in their original condition, to Abhasee address, Refunds will be made within thirty (30) days of receipt of the returned artwork.
However the below given terms apply :

  1. Please note that we do not doctor the images of the artwork shown on this website and so if any blemishes, chipping, cracks are present, and they can be seen on the website before your purchase. Every artwork is checked and double checked for possible defects before packing and we emphasize that no faulty artwork is dispatched. 
  2. We will be entertaining a refund claim only if the artwork that you receive looks different or you find a mismatch in the artwork from the one shown on the website. After we receive your claim we will verify the authenticity of the claim and the initiate the return process.
  3. The case of an authenticity claim in relation to artwork will require that examinable proof, which clearly demonstrates that the item is not authentic, is provided by an established and acknowledged authority. The decision of Abhasee in respect of such claims shall be final and binding. 
  4. If you think, you have received the work of art is in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. This must be done at the time of delivery itself. Claims of damage later will not be accepted by the Courier Company. Also, please call our customer care at +91 9920881508 or email us at info@abhasee.com mentioning your Order ID. Please make sure that the original work of art tag and packing is intact when you send us the artwork back. However, the unsatisfactory condition will only be covered for damaged or spoilt condition, and NOT because the buyer did not like the artwork he has purchased.
  5. Refund is possible only after all terms and conditions are met. Refunds will be preceded within 30 days of receipt of the work of art. A sum of VAT + shipment and other charges including those of the payment gateway would be deducted.

You are responsible for the shipping charges and insurance to send the artwork back to Abhasee.
All such claims will be handled on a case-by-case basis. The decision of Abhasee in respect to such claims shall be final and binding.

BO Clause
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.